Queue mining for delay prediction in multi-class service processes (bibtex)
by Arik Senderovich, Matthias Weidlich, Avigdor Gal, and Avishai Mandelbaum
Reference:
Queue mining for delay prediction in multi-class service processes (Arik Senderovich, Matthias Weidlich, Avigdor Gal, and Avishai Mandelbaum), In Inf. Syst., volume 53, 2015.
Bibtex Entry:
@article{DBLP:journals/is/SenderovichWGM15,
  author    = {Arik Senderovich and
               Matthias Weidlich and
               Avigdor Gal and
               Avishai Mandelbaum},
  title     = {Queue mining for delay prediction in multi-class service processes},
  journal   = {Inf. Syst.},
  volume    = {53},
  pages     = {278--295},
  year      = {2015},
  url       = {https://doi.org/10.1016/j.is.2015.03.010},
  doi       = {10.1016/j.is.2015.03.010},
  timestamp = {Sun, 25 Jul 2021 01:00:00 +0200},
  biburl    = {https://dblp.org/rec/journals/is/SenderovichWGM15.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org},
  pdf       = {https://www.informatik.hu-berlin.de/%7eweidlima/pubs/senderovich_is_2015_queue_mining_delay.pdf}
}