When you install Windows 2000 on several computers that have identical hardware configurations, the most efficient installation method is to use disk duplication. By creating a disk image of a Windows 2000 installation, and copying that image onto multiple destination computers, you save time in the deployment of Windows 2000. This method also creates a convenient baseline that you can copy onto a computer that is experiencing problems.

Disk imaging and duplication technologies are improved in Windows 2000. One of the tools that you will use for disk duplication is the improved System Preparation Tool (Sysprep.exe) that now ships with Windows 2000. Knowing how to use the System Preparation Tool can help technical support professionals to prepare master disk images for efficient mass installations.