Scenario:

Active Directory will not work unless basic DNS functionality exists. Therefore, you must test the DNS Server service to verify proper operation before implementing Active Directory.

Your Tasks:

Test the DNS Server service to ensure that it is working properly.

Task
Detail
  1. Test the DNS Server service on the Monitoring tab in the Properties dialog box for the DNS name server.
  1. In the DNS console, open the Properties dialog box for LONDON.
  2. On the Monitoring tab, under Tests performed, select the Simple query and Recursive query check boxes, and then click Test Now.

    Under Test Results, you should see PASS in the Simple Query and the Recursive Query columns.


If the DNS self-test fails, review the preceding steps to ensure that you have configured DNS properly, and then test the service again.

  1. (continued)
  1. After the simple and recursive query tests pass, close the LONDON Properties dialog box, and then close the DNS console.
  2. Log off.

As a member of the technical support staff, what type of trouble calls can you expect to receive from users in the event that the DNS Server service is not functioning properly?

Answer

Users might call the technical support staff because they cannot access various network resources by using host names rather than IP addresses.