The following table lists common setup problems and provides solutions.

Problem Solution
Media errors Use a different compact disc. To request a replacement compact disc, contact Microsoft or your vendor.
Non-supported CD-ROM drive Replace the CD-ROM drive with one that is supported.

Try another method of installing Windows 2000, such as installing over the network, and then add the adapter card driver.

Insufficient disk space Use the Setup program to create a partition that uses existing free space on the hard disk. You can also delete and create partitions as necessary to create a partition that is large enough for installation.
Failure of dependency service to start In the Windows 2000 Setup wizard, return to the Network Settings page, and verify that you installed the correct protocol and network adapter. Verify that the network adapter has the proper configuration settings, such as transceiver type, and that the local computer name is unique on the network.
Inability to connect to the domain controller Verify that the domain name is correct.

Verify that the server running the DNS Server service and the domain controller are both online. If you cannot locate a domain controller, join a workgroup and then join the domain after installation.

Verify that the network adapter card and protocol settings are set correctly.

If you are reinstalling Windows 2000 and using the same computer name, delete and then recreate the computer account.

Failure of Windows 2000 to install or start Verify that Windows 2000 is detecting all of the hardware, and that all of the hardware is on the HCL.